Our Specialized Record Retrieval Services
Our core commitment is to providing exceptional customer service and true collaboration. Below are the specialized services we offer, handled by experienced professionals who find solutions.
Types of Records
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We provide meticulous and fully compliant retrieval of all types of medical records. Our team understands the critical importance of a complete medical history in legal proceedings. We handle everything from patient charts and treatment notes to detailed billing information. Our established relationships with healthcare providers and facilities nationwide give us a higher level of access, ensuring your requests are processed efficiently and your records are delivered accurately and on time. We also personally review all authorizations for HIPAA compliance to protect your firm and your clients.
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In cases where visual evidence is key, we provide a streamlined solution for retrieving all types of medical imaging, including X-rays, MRIs, and CT scans. We work directly with imaging centers to ensure the correct files are located and delivered in the format you need. Our team understands the urgency often associated with these requests and offers expedited services to make sure you have the visual evidence you need by your deadline.
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Employment and wage records are often a vital component of litigation. We specialize in retrieving a wide range of employment-related documents, including personnel files, payroll records, and insurance information. Our process is designed to be seamless, with a real person managing all communication with past and current employers. We stay up-to-date on all relevant statutes to ensure the correct authorizations are in place, minimizing delays and providing you with the documentation you need to build a solid case.
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Requesting records from government and social security agencies can be a daunting, bureaucratic process. Our team has the expertise and established contacts to navigate these channels effectively. We handle the submission of all necessary forms, track the status of your requests, and perform daily, personal follow-ups to ensure your records are secured in the most efficient manner possible. From social security earnings to military service records, we manage the entire process, so you can avoid the red tape and get the information you need.
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If it can be released, we can get it for you!
FAQs
What is your pricing structure?
We operate on a flat-fee basis per request. We advance all necessary fees for acquiring and delivering the records, and then invoice your firm on a bi-monthly or monthly basis. This allows you to avoid up-front costs and simplifies your firm's billing process. Please contact us for a detailed quote.
How long does it take to get records?
While we cannot provide a guaranteed timeline due to the variability of each facility's response time, we pride ourselves on being fast and efficient. Our team conducts daily follow-ups and leverages our established relationships to secure your records as quickly as possible. We also offer expedited services for rush requests.
What if it’s a rush?
We understand that some cases have urgent deadlines. We offer expedited services and leverage our extensive contacts to ensure records are fulfilled and delivered by your due date. We can also arrange for expedited shipping and courier services as needed.
How do you ensure HIPAA compliance?
Our experienced staff reviews all authorizations to ensure they are fully compliant with HIPAA regulations and other record procurement statutes. We understand the importance of confidentiality and data security, and we handle all records with the highest standards of care.
What if the facility is closed?
Our team has the experience and resources to locate facilities that have gone out of business or doctors who have retired. We use licensing board search engines and other tools to track down where records may have been transferred, ensuring we can fulfill your request even in challenging circumstances.
How do I get started with MCS?
Getting started is simple. You can reach out to us by phone at (952) 544-0932, email us at mcs@mcsrecords.com, book an info call, or fill out the contact form. We'll be in touch to discuss your needs and begin the process.